[ Soren's House Returns ]

We totally understand that when you purchase something online, it is not always what you had in mind or the right size, especially when it comes to clothing.

If you would like to return or exchange an item, please contact us directly with your order number at info@sorenshouse.eu and we will be able to help you with this.  

Please Note;

  • Customers are responsible for all return shipping costs. All refunds will be  processed within 14 days of receipt of the product and credited back using your original form of payment.
  • We always advise recorded delivery. Please note Soren's House can not be held responsible for returned items that are lost or damaged in the post.

Returns will be refunded in full within 14 days of receipt, to the original method of payment.

Please return any items unused and in the original packaging.

If you have any questions at all about returns or refunds, please get in touch! : )